Terms & Conditions
These terms govern your use of the Destructive Gentlemen website and services. Please read them carefully before making a purchase.
Last updated: August 8, 2025
Terms Summary
Fair & Transparent
Clear terms with no hidden fees or surprises
Your Protection
Comprehensive warranty and return policies
Clear Guidelines
Simple rules for using our services
By accessing and using the Destructive Gentlemen website ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). These Terms apply to all visitors, users, and customers of our Service.
If you disagree with any part of these Terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and Destructive Gentlemen.
Important: These Terms may be updated from time to time. Continued use of our Service constitutes acceptance of any changes.
Product Information
- Product descriptions, images, and specifications are as accurate as possible
- Colors may vary slightly due to monitor settings and lighting
- We reserve the right to correct pricing errors
- Product availability is subject to stock levels
- Limited edition items are sold on a first-come, first-served basis
Pricing & Fees
- All prices are in USD unless otherwise specified
- Prices include applicable taxes where required
- Shipping costs are calculated at checkout
- International customers may be subject to customs duties
- Promotional codes have specific terms and expiration dates
Payment Processing
- Payment is due at the time of purchase
- We accept major credit cards, PayPal, and other listed payment methods
- Payment processing is handled by secure third-party providers
- Failed payments may result in order cancellation
- Currency conversion fees may apply for international transactions
Order Confirmation
- Order confirmation email serves as your receipt
- We reserve the right to cancel orders for any reason
- Bulk orders may require additional verification
- Custom orders have different terms and processing times
Shipping Terms
- Processing time: 1-2 business days
- Shipping times are estimates, not guarantees
- We ship to most worldwide destinations
- Some remote locations may have restrictions
- Shipping address changes after order placement may not be possible
Delivery Responsibility
- Risk transfers to you upon delivery
- Signature may be required for high-value orders
- Undeliverable packages will be returned to us
- Additional charges may apply for redelivery
- You're responsible for providing accurate shipping information
Return Policy
- 30-day return window from delivery date
- Items must be in original, unworn condition
- Original packaging and tags must be included
- Return shipping is free for US customers
- Refunds processed within 5-7 business days
- Custom or personalized items are final sale
Product Warranty
- 2-year warranty against manufacturing defects
- Normal wear and tear is not covered
- Warranty claims require proof of purchase
- Repair or replacement at our discretion
- Warranty does not cover damage from misuse
Limitation of Liability
Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
Acceptable Use
When using our Service, you agree to:
- Provide accurate and truthful information
- Use the Service only for lawful purposes
- Respect intellectual property rights
- Not engage in fraudulent activities
- Maintain the security of your account
Prohibited Activities
You may not:
- Use automated systems to access the Service
- Attempt to gain unauthorized access to our systems
- Interfere with the Service's operation
- Submit false or misleading reviews
- Resell products for commercial purposes without authorization
- Use the Service to transmit harmful or illegal content
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms. Termination may result in loss of access to your account and any associated benefits.
Our Content
All content on our website, including text, graphics, logos, images, and software, is owned by Destructive Gentlemen and protected by intellectual property laws.
- You may not reproduce our content without permission
- Limited license granted for personal, non-commercial use
- Product images may be used for social media sharing with attribution
- Trademark usage requires written authorization
User-Generated Content
When you submit reviews, photos, or other content:
- You retain ownership of your content
- You grant us a license to use, display, and promote your content
- Content must not infringe on others' rights
- We may moderate or remove content at our discretion
- You're responsible for the accuracy of your submissions
Service Availability
We strive to maintain continuous Service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical difficulties
- Third-party service interruptions
- Force majeure events
Information Accuracy
While we strive for accuracy, we cannot guarantee that all information on our website is complete, reliable, or error-free. We reserve the right to correct errors and update information without notice.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.
Governing Law
These Terms are governed by the laws of Tennessee, United States, without regard to conflict of law principles.
Dispute Resolution Process
- Direct Resolution: Contact our customer service team first
- Mediation: Good faith attempt at mediated resolution
- Arbitration: Binding arbitration if mediation fails
- Small Claims: Small claims court for qualified disputes
Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration.
Severability
If any provision of these Terms is deemed invalid, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
Assignment
We may assign these Terms without notice. You may not assign your rights without our written consent.
Entire Agreement
These Terms constitute the entire agreement between you and Destructive Gentlemen regarding the Service.
If you have questions about these Terms, please contact us:
Legal Department
legal@destructivegentlemen.com
Customer Service
support@destructivegentlemen.com
1-800-BOOTS-DG
Mailing Address
Destructive Gentlemen
1847 Craftsman Avenue
Nashville, TN 37203
Thank You for Choosing Destructive Gentlemen
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
We appreciate your business and look forward to providing you with exceptional boots and service.